DK Fibreglass Works is pleased to announce that we have achieved the renewal of our certification in ISO 9001:2015 Quality Management (from the 2008 certification), via the British Assessment Bureau certification body. We are very proud of this accomplishment, and the continuing challenging work and dedication of our staff.
ISO 9001:2015 Quality Management is a globally recognised standard which sets out the conditions for a quality management system (QMS). Its primary goal is for a company to improve customer satisfaction by defining the processes needed to meet the customer’s requirements.
DK Fibreglass Works thrives on tight deadlines, demanding customers and competitive on-time quotations. By updating this certification, DK Fibreglass Works continues to strengthen its position within the fibreglass industry and continue our commitment to our clients.
Throughout the certification process, DK Fibreglass Works has increased its efficiency and found improved ways of reporting and communicating, guaranteeing that the service we provide is of the highest standard.
Customer satisfaction drives our company, and we are always looking at ways to improve the customer experience.
With the ISO 9001:2015 certification, you can have confidence that the right processes are in place to make sure DK Fibreglass Works is always improving and always looking for new ways to satisfy our customers requirements.